Frequently Asked Questions
How can I cancel orange theory?
Cancelling a orange theory subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel orange theory?
With orange theory there is a possible term of notice. This means that after cancelling your subscription with orange theory, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel orange theory in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel orange theory when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel orange theory?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with orange theory?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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How to cancel Orangetheory membership online?
If you need to cancel your Orangetheory membership, you can conveniently do so online by filling out their cancellation form on the official website. Simply indicate where you purchased your membership and complete the form before submitting it. Afterward, expect to receive an email or phone call from a staff member at your home studio within the next week to confirm your cancellation. Remember, cancellation through Xpendy is also an option, but it involves additional costs.
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How long can you pause Orange Theory membership?
Please contact your local studio if you have questions regarding your new recurring billing date. I do not feel comfortable coming back yet, can I extend my freeze? Members who are not ready to immediately return to the studio will have an option to re-freeze their membership for up to 3 months at no charge. Sounds like a hassle? Use our Xpendy service for a drama free cancellation process.
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What is the late cancel policy at Orangetheory Fitness?
Orangetheory Fitness has a strict 8-hour session cancellation policy in place. If you have reserved a spot for a session but fail to cancel at least 8 hours before, you will be charged a late cancellation fee. To cancel, you can easily do so through the Orangetheory website. Additionally, cancellation services are available through Xpendy, but it may involve some costs.
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How to cancel Orangetheory membership?
To cancel your Orangetheory membership, visit your local studio or contact them directly. They will provide the necessary steps to complete the cancellation process.
